In short - ALL manufacturing defects (even though they are rare) are indeed covered. In fact - we even cover accidental damage. So if your new puppy accidentally chews a hole in your hiccapop item, don't worry, because you are covered. Simply reach out to one of our hiccahelpers for a replacement. NOTE: Our Lifetime Guarantee ONLY covers product purchased off of Amazon or through our website. We do not warranty items illegally sold by unauthorized dealers. Lifetime Guarantees are limited to shipping your replacement product back to you in the USA ONLY.

We ship to all 50 states, but not to APO, FPO or PO boxes.

Shipping is dependent upon the size and weight of your order and the speed of shipping that you choose. We often have shipping promotions available, so keep your eyes peeled.

All hiccapop products are eligible for return up to 90 days from the date of purchase unless otherwise noted. We're parents too. We get that life gets hectic, and time flies when your chasing little ones. That's why we make sure hiccapop customers have ample time to make product returns. Our no-questions-asked return policy means you can return any product, for any reason, within the 90 day return window AND we'll even cover the cost of shipping. How's that for generous? Buy confidently and risk-free!

Yes. It can be washed and dried on a delicate cycle. NOTE: We do suggest using a laundry bag to protect the buckles.

Absolutely! This was a no-brainer during the design process.

Use the attached seat straps to secure your chair to an adult chair. Secure one strap around the seat of the chair and one around the chair back. Easy peasy.

Our OmniBoost is perfect for children ages six months to 3 years.

Yes. Even when you find your child is too tall to use the booster on the floor, it is still perfect for use on an adult chair.

The “Duck Feet” are flat discs that when attached to the feet of your OmniBoost, will help to stabilize your OmniBoost for use on uneven or unstable surfaces, like sand or grass.