In short - ALL manufacturing defects (even though they are rare) are indeed covered. In fact - we even cover accidental damage. So if your new puppy accidentally chews a hole in your hiccapop item, don't worry, because you are covered. Simply reach out to one of our hiccahelpers for a replacement. NOTE: Our Lifetime Guarantee ONLY covers product purchased off of Amazon or through our website. We do not warranty items illegally sold by unauthorized dealers. Lifetime Guarantees are limited to shipping your replacement product back to you in the USA ONLY.

We ship to all 50 states, but not to APO, FPO or PO boxes.

Shipping is dependent upon the size and weight of your order and the speed of shipping that you choose. We often have shipping promotions available, so keep your eyes peeled.

All hiccapop products are eligible for return up to 90 days from the date of purchase unless otherwise noted. We're parents too. We get that life gets hectic, and time flies when your chasing little ones. That's why we make sure hiccopop customers have ample time to make product returns. Our no-questions-asked return policy means you can return any product, for any reason, within the 90 day return window AND we'll even cover the cost of shipping. How's that for generous? Buy confidently and risk-free!

Pretty much so. There may be some that are not compatible with our organizer, but we’ve not found them. You just need to use a table that has openings for our straps. And if you have a solid headboard or table and don’t mind 3M Command strips, use those, as they work well too.

Sure, but ONLY on the delicate cycle of your washing machine with cold water. And even then, you may destroy it. If it survives, dry it on low heat only. If you’ve destroyed it, call us and we’ll send you a new one.

It is 20.5 inches tall and 19 inches wide.